Privacy Policy
Effective 9 November 2026
This policy explains how the Elisio app for Mac and the website elisio.app handle personal information. Elisio is provided by Reachout Limited, the developer of Elisio ("we").
The Elisio app
The Elisio app does not collect, store or transmit any personal data. All document processing happens on your device. The app has no permission to access the network, and it contains no analytics, crash reporting or advertising code of its own.
- Documents you open are read only on your Mac. Temporary working files are kept inside the app's private storage and deleted when you save or cancel, and again when the app starts.
- The Dictionary (words you choose to always redact or always ignore) is stored encrypted on your device only. You can view, remove or clear it at any time.
- We never receive your documents or the details found in them.
Information Apple may share with us
If you have agreed in your device settings to share analytics with app developers, Apple may provide us with crash reports and aggregated App Analytics (such as the number of installs and sessions). These never include your documents or anything found in them. Apple does not identify you to us, and you can turn this sharing off at any time in System Settings → Privacy & Security → Analytics & Improvements.
Purchases
Elisio is downloaded from the Mac App Store. Purchases are handled by Apple. We do not receive your payment details, name or Apple Account information. Apple's handling of this information is covered by Apple's Privacy Policy.
The website
elisio.app sets no cookies, has no forms, and uses no analytics, advertising or third-party scripts. The site is hosted by Cloudflare, which processes standard technical information such as IP addresses to deliver the site and protect it from abuse. We do not use this information to identify or profile visitors.
If you email us
If you write to contact@elisio.app, we receive your email address and whatever you include in your message, and use them only to reply to you. Our mailbox is hosted by Zoho. We keep correspondence no longer than needed to help you, and in any case no longer than two years after our last exchange. Please don't send us documents containing personal information; we never need them to help you.
Your rights
Depending on where you live, you may have the right to access, correct or delete personal information we hold about you, to object to or restrict how it is used, and to complain to your local data protection authority. Since we hold no information from the app, this applies in practice to emails you have sent us. To make a request, email contact@elisio.app.
Children
Elisio is not directed at children and does not knowingly collect information from anyone.
Changes
If this policy changes, we will update this page and its effective date.
Contact
Questions about this policy: contact@elisio.app.